Managed and deployed over 10 critical change requests (CRs) across diverse projects, including Carrier, ensuring seamless integration and functionality.
Contributed to 9+ projects, achieving a 90% on-time delivery rate and a 99% test pass rate through meticulous change request handling and end-to-end testing.
Proactively identified and implemented user experience enhancements across 2+ projects, resulting in 100% client satisfaction and the successful launch of new features.
Collaborated with management to implement the shift-left testing approach for new projects like Carrier and Haier DMS, significantly improving understanding, streamlining implementation, and accelerating delivery with maximum pass rates.